Ensure the quality of your network and offer your customers an exceptional experience with Innovile Enhanced Customer Experience!
In order to assure the quality of the network and maintain customer’ experience at the highest level, repetitive radio network measurements are the common practices for mobile network operators. However, these could be a big bottleneck for the mobile network operators in terms of money and time spent. To overcome these challenge, Innovile offers a new service pack to minimise the amount of the field tests by utilising measurements from user equipment (UE).
Innovile Enhanced Customer Experience helps the mobile network operators:
- To monitor the network performance at customer and subcriber group level in terms of accessibility, retainability and integrity by fast and cost-effective solution
- To pinpoint predefined customers’ (VIP or corporate) problems and get them solved quickly and properly to prevent churns