Insight Logo
MONITOR YOUR NETWORK WITH
TELECOM NETWORK PERFORMANCE MANAGEMENT

Monitor and Manage Network
and Service Quality with
Telecom Network Performance
Management Solution

INNSIGHT is a comprehensive mobile network multi-layer performance management solution that monitors and manages the entire telecom domain, including Core, Transport, and Access network layers. It provides comprehensive reporting and thematic dashboards that generate real-time and proactive KPI views, which drive actionable insights to achieve targeted performance metrics.

INNSIGHT mobile telecom network performance management system provides automated, comprehensive visualization, analysis, and reporting capabilities that work out of the box in multi-vendor and multi-technology scenarios. Quality assurance (QA) teams will benefit from its ease of use and simple reporting structure that saves time when processing millions of data points across thousands of sites, significantly reducing QA engineers’ workload while shortening MttR and boosting overall network performance.

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GIS Integration
GIS shows all KPI’s on satellite view maps as static thematic or dynamic movies.
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Immediate Anomaly Detection
Immediate detection of anomalies and performance degradation on any node/network gives full control over the performance of the entire network.
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KPI Shift Monitoring

Compares statistics and parameters and monitors mobile network performance to see KPI shifts.

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Interactive KPI Display

Interactive KPI display on the map visually supports decisions of Optimization and Performance Monitoring Engineers, reducing work time for executive experts.

INNSIGHT Integrated Performance Management System

What is Mobile Telecom Network Performance Management?

Network Performance Management combines data from network elements and monitoring tools, intelligently normalizing, deduplicating, filtering, and correlating data, alerts and events to generate meaningful views, reducing event noise by up to 99%.

An integrated performance management system continuously visualizes network performance and service quality, highlighting which services are affected and how badly. Good network performance management tools, like INNSIGHT, also provide options to automate remedial actions. When implemented, a mobile telecom network performance management system helps optimize the entire network by detecting, diagnosing, and remediating potential and actual service issues quickly and accurately, significantly reducing MTTR and boosting service quality.

Challenges in Multi-vendor, Multi-technology Mobile Telecom Network Performance Management

Complex Networks and Organizations

In multi-vendor, multi-technology environments, proliferating devices, including IoT and M2M, generate copious amounts of data that NOCs struggle to parse, interpret, and action. This complexity makes it difficult to view and understand network performance at a granular level, impeding engineers from deploying remedies that shorten time-to-value. 

Evolving Customer Demands

Customers are demanding faster, stable, and more diversified services while at the same time pushing for more affordable rates. MNOs are adding sites as quickly as possible while ensuring reliable service between legacy sites running 2G, 3G, and 4G and modern sites running 5G. The result is a delicate balancing act requiring next-generation performance management tools.

Increased Competition for Users

KPIs are no longer just an internal housekeeping tool but a weapon in the battle to win and retain zero-tolerance users demanding quality anytime and anywhere. Poor KPI visibility and anomaly detection can cost a network thousands of users if fast remedial actions are not implemented to optimize the network and boost performance.

Future Readiness

As networks grow, NOCs have to hire more engineers to remain competitive, driving costs up. At the same time, network complexity is increasing with modern technologies like 5G, network virtualization and Open RAN, and network layers like Femto, Repeater, Indoor, and Wi-Fi, necessitating modern performance management tools that cut costs and drive efficiency.

Mobile Telecom Network Performance Management Challenges

INNSIGHT: The Best Mobile Telecom Network Performance Management Solution from Innovile

INNSIGHT is an automated vendor and technology agnostic mobile telecom network performance management system that streamlines network metric processing and monitoring. Using custom reports, thematic views, and feature-rich dashboards, INNSIGHT turns enormous amounts of fault and configuration data into simplified performance insights that inform data-driven strategic network investment decisions.

INNSIGHT delivers four core automated mobile telecom network performance management capabilities to NOCs:

Full Network Coverage

INNSIGHT collects data from your entire network stack, including all network types, layers, and domains. It continually monitors all inventory, offering complete visibility of network resource performance and isolating, grouping, tagging, and prioritizing any incidences of network degradation.

Data Correlation

INNSIGHT’s parser infrastructure collects, collates, and correlates all network data, generating root cause reports supported by other data like worst cells, performance trends, cell data plans, and geographical information.

Fully Integrated

INNSIGHT seamlessly integrates with your existing monitoring tools, network equipment, and vendor OSS/EMS, pulling structured data into one database and generating unified reports of your entire network infrastructure performance. Onboarding your inventory takes less than six weeks and does not require massive integration teams or data scientists.

Self- Learning

INNSIGHT is a self-learning platform that leverages Machine Learning and AI to automate network performance management. The platform enhances a network’s self-healing capabilities, reducing the work NOCs must do to maintain robust networks performing at peak capacity. When combined with Innovile’s INNTELLIGENT Self Organising Network (SON) Solution, high-performance networks can be zero-touch networks.

Network Performance Management Best Practices

Innovile suggests important tips for CSPs in managing Network Performance:
  • Have a team that is focused on performance improvement, over and above troubleshooting. A continuous improvement focus on resources massively improves the quality of service and CAPEX requirements.
  • Make sure that your network performance management solution is future-proof. There are constant evolutions in technology and you should be ready to exploit them quickly.
  • Seek a whole-network perspective in performance, ideally via independent platforms that aggregate multi-vendor and multi-technology stacks. It’s the only way to ensure true optimization and not pass problems to other network components.
  • Have a customizable approach for your mobile network topology and design. If possible, harmonize disparate configuration tools to a single platform to simplify and reduce missed opportunities for performance gains from the start.
  • Set correct KPI metrics and prioritize major problems and opportunities first. Workflow others in priority order and ensure a proactive approach, ideally through a dedicated performance team.
  • Design, maintain, and benchmark. Keep clear network KPI metrics and SLAs against the industry and especially your competitors. Your customers do this without knowing!

What are the Key Benefits of INNSIGHT  Telecom Network Performance Management Solution?

KPI Anomaly Detection

KPI Anomaly Detection

INNSIGHT is configurable with network KPI parameters to constantly monitor the network for KPI anomalies. The system can flag anomalies regarding faults (alarms), configuration errors, and performance inconsistencies, providing a single view of the entire system and how it is meeting set KPI metrics.

Parser Infrastructure

Parser Infrastructure

INNSIGHT’s parser infrastructure collects data from different vendor equipment and OSS/EMS environments across the entire network. It parses the data and stores it in a database as an XML/CSV file easily viewable as a graph, report, chart, or any other data visualization method. The data can also be passed on to different integrations, providing an easily accessible data source.

Easy to Use

Easy to Use

INNSIGHT is fast to deploy and easy to use by QA engineers. All modules and components of the system use conventions familiar to QA engineers and are presented in a simplified interface that is easy to learn and master. Typical integration times are less than four weeks, including deployment and staff training.

Thematic Views

Thematic Views

INNSIGHT mobile telecom network performance management solution collects data from your entire network and extracts patterns from the data, presenting the data as thematic views that engineers can use to derive and interpret trends, investigate root causes, and perform forward planning for inventory and configuration management.

Simple Reporting

Simple Reporting

INNSIGHT simplifies the reporting process, saving NOC engineers time and cutting down on man-hours. The simplified reporting structure covers three vital data components: network health, network issue detection, and root cause analysis – significantly shortening reporting cycles and improving network improvement outcomes.
save time

Save Time

Save Time

INNSIGHT automates and integrates network performance management, significantly cutting down time spent by QA engineers managing network quality and performance. Designed as an integrated dashboard, it unlocks tremendous resource and time savings while enhancing overall network quality.

FM and CM Correlation

FM and CM Correlation

Fault management and configuration management should not exist in silos, as with traditional network management systems. INNSIGHT brings down these silos, combining FM and CM data in an integrated view on a single page of faults, configurations, and performance, resulting in actionable insights that enable the optimisation engineer to troubleshoot the problem and pinpoint the case easily.

Geographical Information

Geographical Information

Geographical information through the GIS module provides engineers with geospatial data about the sites they monitor. The data includes antenna positioning, network topology, mast positioning, and others, providing engineers with rich data that is viewable remotely, without requiring physical site visits.

Scalable, Modular Architecture

Scalable, Modular Architecture

INNSIGHT meets your current performance monitoring needs and supports your growth as you add more use cases, sites, technologies, vendors, services, and more. You can also add new modules to your existing Innovile deployment as we bring them to market - no new installation is required.

INNSIGHT Mobile Telecom Performance Management Architecture and Modules

INNSIGHT Performance Management Architecture & Modules
Trends

The Trend module helps to visualize all KPI indicators at every level of the network (RAN, Core, Transport), provides advanced chart options with multiple views, enables a wide variety of resolution preferences as hour, busy hour, day, week, or month, and makes “busy hour” calculations of nodes according to the traffic and loads. 

Reports

The Report module generates intelligent reports by supporting all types of vendor data and providing easy export tools for filtering and sorting the data with one click, and implementing private or shared reports.

Worst Cell

The Worst Cell module easily troubleshoots and lists the worst performing nodes, analyses them on the map, and sends them to the work area to make detailed analyses on the spot. 

Key Features of INNSIGHT Telecom Network Performance Management Software Modules

Multi-vendor
Multi-technology
Unified operating environment
Well-thought-out user interface design
Expert design knowledge
Client-roadmap integration
World-class support
Supporting services and expertise
Mobile compatible modern web interface
Control over network by getting private and shared template control for Node, Function and Workspace selections
Simplified database structure saves administrators’ time
One platform for all network departments (RF, Transmission, and BSS)
Comprehensive nonconformity assessment algorithms
Cross-validation of site statistics, parameters, and hardware fault
Multiple language support
Map (GIS) support
Advanced control panel and custom matching rules
KPI improvement based on real customer measurements and traces
Monitors and manages Core, Transport and Radio Access network elements
Customizable dashboards

Design And Implementation of INNSIGHT Telecom Network Performance Management Solution

The Zero-Touch network automation platform brings fault, performance, configuration management, and self-organizing network softwares together in a unified network management suite of products designed to deliver network assurance at every level. Built as a vendor and technology agnostic platform, the INNSIGHT performance management software allows fast and effective network metric processing and monitoring. 

The Innovile platform is designed and built by engineers with a background in the mobile telecommunications industry, bringing first-hand insights and data on the challenges NOCs face in network management. 

Our engineers are on hand to design and implement the network performance management solution that meets your requirements, drives significant gains at operational and cost levels, and improves the quality of your network.

INNSIGHT Telecom Network Performance Management Solution Use Cases and References

Tier 1 Mobile Network Operator (MNO) in Ukraine

The client was able to collect detailed information about the network with the help of INNSIGHT’s five main functions and user-friendly interface for the INNTELLIGENT-SON System. 

INNSIGHT reduced 55% of time consumed in Network KPI analysis and 95% in INNTELLIGENT System Analysis as the main benefits. Only two engineers were needed to make essential daily analyses in the network, which had two different vendors, three different networks, three technology layers, and more than +200K cells. 

With different sub-functionalities in INNSIGHT, and its modular and flexible structure, it was possible to show desired KPIs and create different trend graphics with the details of actions taken by the SON System. 

Detailed map functions like cell data, neighbor, coverage analysis, and basic map tools helped to make it easy to analyze the general status of the network on the map with visual facilitation. KPI and SON change type tracking by cell level on the map helped to create a better-connected network.

 

FAQ

Telecom network performance management solution monitors and manages the entire telecom domain, including Core, Transport, and Access network layers. 

It provides comprehensive reporting and thematic dashboards that generate real-time and proactive KPI views, which drive actionable insights to achieve targeted performance metrics.

An automated vendor and technology agnostic network performance management platform streamline network metric processing and monitoring.

Using custom reports, thematic views, and feature-rich dashboards turns enormous amounts of fault and configuration data into simplified performance insights that inform data-driven strategic network investment decisions.

The key benefits of network performance management systems are:

  1. KPI Anomaly Detection
  2. Thematic Views
  3. FM and CM Correlation
  4. Parser Infrastructure
  5. Simple Reporting
  6. Geographical Information 
  7. Easy to Use 
  8. Save Time
  9. Scalable, Modular Architecture

The most common telecom network performance management issues are:

  1. Complex Networks and Organizations
  2. Evolving Customer Demands
  3. Increased Competition for Users
  4. Future Readiness

Telecom network performance management software provides automated, comprehensive visualization, analysis, and reporting capabilities that work out of the box in multi-vendor and multi-technology scenarios. 

Quality assurance (QA) teams will benefit from its ease of use and simple reporting structure that saves time when processing millions of data points across thousands of sites, significantly reducing QA engineers’ workload while shortening MttR and boosting overall network performance.

Network performance monitoring is the process of measuring, visualizing, monitoring, diagnosing, optimizing, and reporting the service quality of the network to monitor network performance, measure customer satisfaction, and prevent customer churn.

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