INNOVILE Teknoloji ve Yazılım Hizmetleri San. Tic. Ltd. Şti. manages every activity that affects the quality of its products and services is carried out in accordance with the framework and principles of the ISO9001 Standard. Innovile is responsible for maintaining and improving this system in its field of activity. The quality management representative is responsible for the audit of the quality management system and the implementation of all activities in accordance with the requirements of ISO9001.
The quality policy of INNOVILE;
• To offer the best solution and customer experience with our value-added products and services as a company operating in the communication sector,
• To comply with the terms of the contract, regulations of national and international authorities, legal regulations, and mandatory standards keep this information up-to-date systematically by following the requirements related to our activities.
• To keep customer satisfaction at the maximum level by maximizing network quality and efficiency with a strategic planning approach, following the developing technology, and providing full and accurate service to our customers by meeting all applicable conditions within the framework of customer special requests.
• To provide a suitable working environment for all our employees to participate in continuous improvement activities for the sustainability and continuous development of our quality management system actively and be aware of their duties and responsibilities, support and provide educational opportunities.
• To aim to develop continuously with supplier companies to provide quality and uninterrupted products and services for the needs of our customers and to work with companies with this vision,
• To determine the quality management system targets in accordance with internal and external issues and regularly review the process, report, and continuously improve to increase efficiency by identifying areas open to improvement.
In this context, INNOVILE undertakes to fulfill the requirements of the standards, meet the legal requirements to activate all applicable controls, and continuously improve the established quality management system at regular intervals every year with the new application areas and developing technology.
INNOVILE quality policy is shared with all our employees and stakeholders, encouraged for its development, and monitored its validity and compliance.