Customer Impact Duration

« Back to Glossary Index

Customer Impact Duration is the average time customers are affected during an incident. This metric is essential for minimizing the impact on end-users, with efforts focused on reducing this duration for a positive customer experience.

    Request a demo

    Please provide the following information. We will get in touch with you soon.


    *Required fields

    By providing information through this form, we will process your personal data in order to respond to your inquiry. You can check our Privacy Policy and Terms of use.

      Landing Page Form

      Fill out the form and download the chosen materials.

      *Required fields

      By providing information through this form, we will process your personal data in order to respond to your inquiry. You can check our Privacy policy and Terms of use.

        I’d like to receive newsletters, updates and offers from Innovile

        I agree to the terms of use and privacy policy


        *Required fields

        By providing information through this form, we will process your personal data in order to respond to your inquiry. You can check our Privacy Policy and Terms of use.

        Search Innovile